Tagged: customer service

0

best laid plans

I’m fairly sure I said a while ago that I was going to try to have some more quiet weekends, that hasn’t yet materialized, but I will certainly enjoy being busy while it lasts! Shopping with Moose on Sunday was...

0

Labor Day, woo-hoo!

I have truly been enjoying this weekend to the fullest. I have gone shopping, I have seen friends, I’ve gone out to lunch. I have made some wonderful cocktails, I have enjoyed movies, and today I’m going with my friend...

1

i’m starting to get used to this…

Starbucks… I order drink I pay for drink you provide drink Somehow that step #3 keeps getting screwed up. So I got an upsized drink and a free drink coupon. How silly of me to order the advertised special off...

0

7 highly effective stereotypes

From DC Bachelor comes The 7 Types of Starbucks Baristas. I was just commenting to a co-worker that I felt like I was in Bizarro world at the beach where there’s a Candy Kitchen on every corner and you have...

0

well and firmly toasted

Nope, not a post about last night’s after-work Happy Hour, which was bunches of fun. Just a quick post to head off another rant about service industry employees. Went to Quiznos, ordered a sandwich, came up the wrong size, paid...

0

protection coffee?

An odd moment in the Starbucks today (yes, I went to Starbucks), there were some DC firefighters in there, one ordering 2 blended cremes (he asked for the “Vanilla Milkshake”). Now this is a pretty pricy drink, and as he...

0

The Quiznos Quest for Nutrimat Data

I just had lunch at Quiznos Subs and got a salad, nothing terribly special, chicken, parmesan, asiago and Romano cheese warmed and melted, atop a standard salad with cherry tomatoes. But as I’m eating it, having gotten it for the...

0

infectious holiday joy

Ok, I just went to the post office to send off Adam’s holiday gifts (who things are proceeding well with, by the by). And I was early, mainly ‘cos waiting a few minutes before they open was much preferable to...

0

we refuse to apologize for your inconvenience

Well the buy.com, Post office mystery has been solved. The Post Office fucked up. Their mail carrier LEFT the package outside my door when I wasn’t home. Now I was 100% sure this would never happen since I live in...

0

outrage

This story just totally pissed me off. Mainly ‘cos I know it’s true though less so, ‘cos I know every business on the web would be doing it if they could. Price Tags Blur on the Web: Amazon tracks online...

0

vindication

Well, someone at furniture.com finally listened to me and either got on the ball or got on the manufacturer’s case. Since I’ve dealt in retail before, I can certainly understand that the delays may not have been their fault, I...

0

patience

Those who know me will say that I’m sometimes a patient person and sometimes not, but more often than not I am willing to wait when it comes to allowing others to do their job. I had to go to...

0

User-friendly is the new Lazy

I didn’t post my frustrations about the Notes development yesterday, but. I built the survey application, from scratch, made it Notes and Web accessible, and then I’m told that it’s too much for the users to do. I don’t know...