Tagged: customer service

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protection coffee?

An odd moment in the Starbucks today (yes, I went to Starbucks), there were some DC firefighters in there, one ordering 2 blended cremes (he asked for the “Vanilla Milkshake”). Now this is a pretty pricy drink, and as he...

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The Quiznos Quest for Nutrimat Data

I just had lunch at Quiznos Subs and got a salad, nothing terribly special, chicken, parmesan, asiago and Romano cheese warmed and melted, atop a standard salad with cherry tomatoes. But as I’m eating it, having gotten it for the...

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infectious holiday joy

Ok, I just went to the post office to send off Adam’s holiday gifts (who things are proceeding well with, by the by). And I was early, mainly ‘cos waiting a few minutes before they open was much preferable to...

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we refuse to apologize for your inconvenience

Well the buy.com, Post office mystery has been solved. The Post Office fucked up. Their mail carrier LEFT the package outside my door when I wasn’t home. Now I was 100% sure this would never happen since I live in...

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outrage

This story just totally pissed me off. Mainly ‘cos I know it’s true though less so, ‘cos I know every business on the web would be doing it if they could. Price Tags Blur on the Web: Amazon tracks online...

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vindication

Well, someone at furniture.com finally listened to me and either got on the ball or got on the manufacturer’s case. Since I’ve dealt in retail before, I can certainly understand that the delays may not have been their fault, I...

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patience

Those who know me will say that I’m sometimes a patient person and sometimes not, but more often than not I am willing to wait when it comes to allowing others to do their job. I had to go to...

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User-friendly is the new Lazy

I didn’t post my frustrations about the Notes development yesterday, but. I built the survey application, from scratch, made it Notes and Web accessible, and then I’m told that it’s too much for the users to do. I don’t know...