Screenshot Sherlock

Web comic CommitStrip–a blog relating the daily trials of web developers–shares an experience common to many of us.

We’ve all done it. Especially when someone is using their desktop for a video tutorial or sharing it in a streaming meeting. And the best is when they don’t turn off their instant messenger apps.

Any time I get a screenshot from a client because a web page isn’t working or with edits to documents or frankly for any number of reasons that they really shouldn’t have sent me a screenshot at all but instead should have just e-mailed me the problem… I’m going to be a Nosey Parker!

And don’t ever send me a screenshot of a web page, because you should always close out other tabs and hide your bookmarks bar before sending someone a screenshot. But also, I’m a web developer, if you tell me something is wrong with a web page, chances are I don’t need a screenshot from your computer to fix it. If I were to go back to some of the largest messages in my work Inbox right now, they’d be full dual-monitor screenshots from a customer who basically just needs to be shown how to clear their cache.

Seriously, about 95% of my customer inquiries just result in me telling them how to clear their cache. And… I’d best get back to it. Happy Hump Day, y’all!