Where’s our snow?
A happy and blessed Winter Solstice to everyone. Now where’s the snow? It’s still in the 40s outside and potentially a little rainy. I don’t think I want Colorado levels, but still, give us a bit of a dusting. Just...
Tagged: customer service
You’ll run out of patience before I run out of ink
“The Lord knows I am not a cruel man.” — “Ah! You say ‘The Lord.’ You believe in something!” “My cat, I call him The Lord. I am kind to him.” — Douglas Adams, “The Restaurant at the End of...
Cha-Cha Heels
The race last night was fun, but COLD. It was one of those situations where you realize, only after trying to move your joints again that they’re quite frozen. I think the feeling in my toes returned after we got...
1% gratuity
When is it ok not to tip at all? How poor must the service be? I love having brunch down the road at Tonic on Saturday or Sunday mornings, but it seems that lately the service has been declining steadily...
shopping roundup
Wanted: 3 Lancôme skincare products. Contestants: Hechts, Sephora, and Nordstrom. Contestant #1, Hechts: I went there after work yesterday, maybe about 4:10 or so, found my way to the cosmetics counter and saw a woman on the other side (its...
Here’s the deal…
Dear customer service representative, counter rep, cashier, etc.: I promise not to turn into a fussy, irate, high maintenance customer, if you at least present yourself as someone that knows how to do their job or finds me someone that...
customer service: What’s a 3-day old newspaper worth?
That’s what I wondered when I wandered into the CVS looking for their weekly sale circular after dropping off my Mother’s Day card for momz at the Post Office next door. There were no circulars in the wire basket by...
Simon’s response…
Thank you for your email concerning Fashion Centre at Pentagon City. Your opinion is very important to us. Our mall does have a policy against photography. This information along with the other rules and regulations for Fashion Centre at Pentagon...
Fixed mini and No pics at the mall
I managed to wander out today, very slowly and head over to the Apple Store at Pentagon City to take my mini in for service. I really miss the “good ol days” of Apple support when you could just send...
Customer Service for the win
I have a guest visiting from out of town this weekend and my pantry was looking bare, so it’s time for groceries! This time my list was pretty basic, mostly fruits and veggies, pasta, light fare type of stuff and...