protection coffee?
An odd moment in the Starbucks today (yes, I went to Starbucks), there were some DC firefighters in there, one ordering 2 blended cremes (he asked for the “Vanilla Milkshake”). Now this is a pretty pricy drink, and as he...
Tagged: customer service
The Quiznos Quest for Nutrimat Data
I just had lunch at Quiznos Subs and got a salad, nothing terribly special, chicken, parmesan, asiago and Romano cheese warmed and melted, atop a standard salad with cherry tomatoes. But as I’m eating it, having gotten it for the...
infectious holiday joy
Ok, I just went to the post office to send off Adam’s holiday gifts (who things are proceeding well with, by the by). And I was early, mainly ‘cos waiting a few minutes before they open was much preferable to...
we refuse to apologize for your inconvenience
Well the buy.com, Post office mystery has been solved. The Post Office fucked up. Their mail carrier LEFT the package outside my door when I wasn’t home. Now I was 100% sure this would never happen since I live in...
vindication
Well, someone at furniture.com finally listened to me and either got on the ball or got on the manufacturer’s case. Since I’ve dealt in retail before, I can certainly understand that the delays may not have been their fault, I...
User-friendly is the new Lazy
I didn’t post my frustrations about the Notes development yesterday, but. I built the survey application, from scratch, made it Notes and Web accessible, and then I’m told that it’s too much for the users to do. I don’t know...